Management
Experience

Managed multiple IT and curriculum projects, professional development, and training initiatives for the district.

Managed district’s funding and buying process for instructional technology and curriculum departments, including vendor evaluation and procurement.

Project Manager for numerous CRM projects (Salesforce/HubSpot) to create successful sync between Sales and Customer Success, including creating SOP modifications to improve account retention.

Managed IT staff, including evaluating campus trainers and overseeing the implementation of district technology initiatives.

Managed funding, buying process, and facilitated contract purchases and renewals in the sales cycle to procure vendors for district purchases.

Oversaw all IT purchases, staff, products, and integration activities.

Managed district funding, technology procurement, and instructional initiatives, overseeing IT staff and trainers to implement technology solutions across campuses.

Managed customer implementation projects, including onboarding, training, and growth initiatives.

Directed large-scale curriculum integration and IT projects for high-profile clients.

Served as Project Manager for video and vendor projects while balancing ongoing responsibilities.

Chosen to serve as Product Liaison to customers outside of assigned territory in high-priority Sales Meetings.

Selected by Vice President of Sales to present products to high-revenue customers and serve as Customer Sales Liaison for challenging customers.

Selected by the Corporate Team to serve as Success Team representative to provide product feedback and positioning recommendations.

Served as Consultant for the Development Team during Iteration Planning Meetings and Iteration Demos.

Managed partnership with Product Engineering team to improve customer experience on escalated issues and researched/deployed a post-sale support model to prevent churn.